FRONT OFFICE MANAGER : PARK HYATT HOTEL
The job is for a **Front Office Manager** at **Park Hyatt**, a luxury hotel brand that offers personalized and exceptional hospitality¹. The job location is **Zanzibar, Tanzania**, a beautiful island in the Indian Ocean². The job description says:
"As a Front Office Manager, you will be responsible for overseeing the front office operations and ensuring the highest level of guest satisfaction. You will lead, coach, and motivate a team of front office associates, including receptionists, concierges, bellmen, and drivers. You will also liaise with other departments, such as housekeeping, engineering, security, and sales, to ensure smooth and efficient service delivery. You will also handle guest complaints, requests, and feedback in a professional and courteous manner."
The job requirements are:
"- Bachelor's degree or diploma in Hotel Management or related field
- 3+ years of experience in front office management or similar role in a luxury hotel
- Excellent communication, interpersonal, and leadership skills
- Fluent in English and Swahili, and preferably another foreign language
- Proficient in Microsoft Office and hotel management software
- Knowledge of local culture, attractions, and regulations
- Ability to work under pressure and handle multiple tasks
- Flexible to work on shifts, weekends, and holidays"
The job benefits are:
"- Competitive salary and bonus scheme
- Accommodation and transportation allowance
- Medical insurance and wellness program
- Meal allowance and uniform laundry service
- Training and career development opportunities
- Employee recognition and reward program
- Discounted rates at Park Hyatt hotels worldwide"
If you are interested in applying for this job, you can click on the link below to view the job details page on LinkedIn³.
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